A customer walks up while I’m at the register.
Customer: I’m looking for a (makeup brand) cream to put on your eyes.
Me: Okay, well, we have all of the (brand) makeup toward the front–
Customer: WELL I LOOKED, CAN YOU JUST WALK OVER AND SHOW ME?
Me: …Okay. *walks over to the eyeshadow creams* Was this what you were looking for?
Customer: NO, IT’S A CREAM THAT GOES ON THE CORNERS OF YOUR EYES.
Me: Is it a makeup or just an eyecream?
Customer: *SIGHS LOUDLY* AN EYECREAM. BY. (BRAND).
Me: …Okay, well, we have all of the creams over on this aisle… *starts to walk over*
Customer: CAN YOU JUST SHOW ME WHERE THEY ARE?
Me: …I am, ma’am. *gestures to the brand* Okay, we have all of them right here–
Customer: JUST SHOW ME WHERE (BRAND) IS!!!
Me: …All of these are (brand), ma’am.
Customer: WELL WHICH ONE IS IT?
Me: What were you looking for, ma’am? What color was it?
Customer: IT WAS CLEAR. I DON’T KNOW WHICH ONE IT WAS. *starts looking at all of them and bitching about whatever*
I go back to the register and ring up some customers, then the old lady comes back, along with someone who needs a price check. She tells me to ring up the old lady first, so I do so…
Customer: There’s supposed to be some deal on this?!
Me: Yes, with the rewards card.
Customer: WITH THE REWARDS CARD?
Me: Yes, it’s a rewards member sale price.
Customer: WELL WHAT’S THE SALE?
Me: *squints and sees tag from a ways away* Uhhh it looks like buy one get one 50% off.
Customer: OKAY, SO HOW DO I GET THE SALE?
Me: I need your rewards card or phone number?
Customer: I had one a while ago but I think it expired.
Me: They don’t expire, ma’am, it should still be in the system.
Customer: SO HOW DO I PULL IT UP? DO YOU NEED MY NUMBER?
Me: Yes, ma’am, what is your number?
Customer: *SIGHS LOUDLY and recites phone number as quickly as she can*
Nothing comes up so I just enter her in the system and the sale comes up. It’s not buy one get one 50%, but it’s a better deal than BOGO.
Me: Okay, so it looks like the sale isn’t BOGO, they are $X.XX.
Customer: SO I GOT THEM FOR $X.XX AND ONE IS HALF OFF?
Me: No, ma’am, they’re just $X.XX each.
Customer: WELL WHERE’S MY ONE FOR FIFTY PERCENT OFF?
Me: The sale isn’t BOGO, it’s just $X.XX each.
Customer: WELL YOU TOLD ME IT WAS 50% OFF.
Me: I misread the sign, ma’am.
Customer: WHY DIDN’T YOU JUST EXPLAIN THIS TO ME?!?!?!?!
Me: I did just explain it to you, ma’am.
Customer: *stops and slams her purse on the counter* DO YOU WANT ME TO JUST LEAVE BECAUSE OF YOUR ATTITUDE?
Me: I’m trying the best I can, ma’am.
She was a total bitch the entire time, and I wanted to just walk away, but I dealt with her until she left, but of course the next person right after her was a bitch as well.